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We encourage you to make your complaint in person to a supervisor or a member of the Internal Affairs Section. To make a complaint in person come to the Annapolis Police Department at 199 Taylor Avenue, Annapolis, MD 21401. However, we will accept complaints through our online complaint form, or by mail, telephone, or email. If you call the Internal Affairs Section, a detective will make an appointment with you, at your convenience, to take a sworn complaint. To contact someone by phone call 410-268-9000.
You will receive a response within 72 hours of filing your complaint. A detective from the Internal Affairs Section will investigate your complaint. You will receive an update about your complaint within 30 days and each month after, if the investigation is still ongoing. Based on the results of that investigation suggest a finding to the Chief of Police. If the complaint is sustained the Chief will send the case to the officer's supervisor for a recommendation of discipline.
The Chief will review the entire case before making a final decision. The finding in the case will be one of the following four categories: - Sustained - Enough evidence exists to prove the complaint. - Not Sustained - The evidence neither proves nor disproves the complaint. - Unfounded - The incident either did not happen or the accused member was not involved. - Exonerated - The incident occurred but the accused member acted properly. You will be advised of the outcome of the investigation within 72 hours after disposition, including the discipline imposed.
A detective from the Internal Affairs Section will notify you within 72 hours after the disposition of your complaint, including the discipline imposed. You may also contact the office at any time during the investigation.
Yes, this question goes right to the heart of what professional law enforcement is all about. The department will not tolerate misconduct on the part of its employees. We realize that any tolerance of misconduct will lead to a breakdown of the trust you place in your police department.