FAQs • Annapolis, MD • CivicEngage

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2023 Blue Angels FAQ

1. Who is in Charge of Commissioning Week?: The United States Naval Academy is in charge of all Commissioning Week activities. Visit this page for more information and schedules.

2. When is Commissioning Week?: May 19-26, 2023.

3. Where is the Best Place to Watch?: Unobstructed views are best from the water. For maritime details, visit the Harbormaster Blue Angels page. The next best locations are along the Severn River and Spa Creek, Naval Academy Yard, Annapolis (downtown/Eastport/West Annapolis), Greenbury Point, Jonas, and Catherine Green Park, and other locations.

4. I Want to Watch from Annapolis. Where Can I Park?

Park at one of the many garages (Park Place, Knighton, Gotts) in the West Street Corridor and take the Magenta Shuttle downtown. Track the shuttle online.

Other details about parking restrictions and road closures can be found on the alerts page.

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Adequate Public Facilities

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1. Does my project require an Adequate Public Facilities Certificate?: All "proposed projects" that are new development or redevelopment of any non-residential building or any mixed-use development of non-residential and residential uses, proposed by an applicant, where the proposed development is greater than 10,000 square feet in area or a residential subdivision of more than 11 lots regardless of the square footage of the development is subject to adequate public facilities review and certification.

2. Is it possible to apply for a Certificate of Adequate Public Facilities prior to submitting for other development approvals?: The review is done concurrently with Site Design Plan Review approval.

3. How long does it take to obtain a Certificate of Adequate Public Facilities?: Adequate Public Facilities Certification is reviewed concurrently with Site Design Plan Review and the time will vary according to the complexity of the project.

4. What information and plans are necessary to obtain an Adequate Public Facilities Certificate?: In addition to the submittal requirements for Site design Plan Review, each department involved in Adequate Public Facilities review - Fire, Police, Public Works, Recreation and Parks, Neighborhood & Environmental Programs, and Planning and Zoning - may require additional information. For access to the specific standards and requirements. please see the Departmental Review section of the
Adequate Public Facilities webpage.

5. My building and/or development will be fully sprinklered. Does it meet the fire department portion of the APFO?: Yes. A proposed project that will include a sprinkler system or systems in accordance with City Code Section 17.12.010 shall be deemed to have adequate facilities under the fire department portion of the APFO.

6. I'm adding a second floor to my existing commercial building. Do I have to meet the fire department portion of the APFO?: No. Certificate of Adequate Public Facilities are only required to be issued before any approval of a Major Site Design Plan application under Section 21.22.060 of the Zoning Code, and any approval of a Planned Developments under Chapter 21.24 of the Zoning Code. However, building and fire codes will still apply.

7. What are non-auto transportation alternatives anyway and why should we provide facilities for them?: Pedestrian, 2- or 3-wheeled cycles and shared rides are all examples of non-automobile alternatives to the single occupancy automobile. Too many single occupant automobiles create traffic congestion and are a significant source of air and water pollution.

8. What types of facilities should developers be prepared to provide to fulfill this requirement?: Developers will be required to provide pedestrian areas, alternative vehicle parking and other amenities which encourage these non-auto transportation alternatives. Smoothly paved walkways, bike racks or lockers and space for curbside pedestrian waiting shelters are the most common types of facilities.

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ADU costs FAQ

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1. How much will my ADU cost?: Since the site and construction of each ADU varies, it is impossible to estimate. The cost per-square-foot is likely to be the same as other new residential construction. Builders and architects can give you rough estimates.

2. How do I pay for my ADU?: Many people will draw on a home equity line of credit if there is equity in an existing home. You can refinance your existing mortgage or take out a larger loan to provide construction cash. Some people take out a construction loan and refinance the loan with a new mortgage when the construction is completed. Talk with your lender about the best option for you.

3. Can I sell my ADU after it is built?: No. the ADU is part of your home. You can only sell the ADU if you sell your house too.

4. Can I legalize an unpermitted ADU that is already on my lot?: Yes. Contact the Department of Planning and Zoning for more information.

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ADU FAQ

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1. What is an ADU?

Accessory Dwelling Unit (ADU) is a residential unit that can be added within an existing single family home or as an addition to a single family home (attached), created by a garage conversion (attached or detached), or added as a new structure on your lot (detached). In all cases, ADUs are independent units that have their own kitchens, bathrooms, living areas and entrances.

From City Code: “an accessory building, or portion of a building, designed or used exclusively for residential occupancy that is located in a single family dwelling or on the same lot and is subject to the use standards in Section 21.64.010 of the Annapolis City Zoning Code and the bulk regulations for buildings accessory to single family dwellings.”

2. Why build an ADU?: ADUs can provide additional space for caregivers, grown children, elderly parents, or renters. Because ADUs can be rental units, they may produce additional income for the homeowner. “Empty-nesters” may be able to stay in their neighborhoods by moving into a smaller ADU and renting their larger existing home to pay the mortgage.

3. Are ADUs permitted in all neighborhoods?: ADUs are permitted in most residential zoning districts (R1A, R1B, R1, R2, R3, R3-R, R4, R4-R) and may be permitted with a special exception in other residential zoning districts (R2-NC, R3-NC, R3-NC2, C1, C1A). Check your zoning on the City’s website

4. How many ADUs can I build on my lot?: A maximum of one accessory dwelling unit may be established on any one lot. The ADU must have its own separate entrance.

5. Does the owner need to live onsite?: Yes. In either the main dwelling or in the ADU.

6. How big can my ADU be?: The maximum size of any ADU is 850 square feet of livable space (unless it is in the footprint of an existing dwelling such as in the basement of an existing house).

7. If I rent my ADU, do I need a license?: Yes. A rental license and inspection by the City of Annapolis Department of Planning and Zoning is required for any rented ADU. Rentals may be short- or long-term.

8. Is additional parking required?: No.

9. Do I need to meet environmental standards?: If the addition of an ADU will create an additional impervious surface on the lot, treatment or management of stormwater will be calculated and a mitigation strategy must be implemented. There may be other requirements depending on the limit of disturbance and if any trees or vegetation will be removed. Contact the Department of Planning and Zoning for more information.

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Capital Facilities Assessment

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1. When will my online payment be posted to my account?: It takes 1 or 2 business days, depending on the time of day you made your payment. The files are updated once every business day.

2. Why won't you accept my credit card?: We accept Visa and MasterCard. If your Visa or MasterCard is not accepted, please call your credit card provider.

3. I paid my bill this morning at your office. When will it show as paid online?: Online bills are updated every business day in the morning. Any transactions that have occurred after that update will be displayed the following business day.

4. My check bounced and I tried to pay it online, but it wouldn't work. Why?: Please come into the office to pay for your check with cash, money order, or certified check. We cannot accept online payments for dishonored checks.

5. When might capital facility charges be assessed to my permit?: Please note that, per City Code Section 17.28.090, any expansion of change in use may be subject to capital facility assessment charges.

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Central Purchasing Office

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1. How can I get on the City's bid list?: There is no formal application to be submitted, however, a letter of interest stating the services and/or products you provide will suffice. Product line cards, company brochures, and other valuable information can be attached to your letter of interest. These letters are retained on file and are reviewed at the time of any applicable bid.

2. How do I know when the City is putting out a bid for products or services?: We maintain an up-to-date listing of current Request For Proposals (RFP) or Invitation For Bid (IFB). The City also advertises in The Capital newspaper. Construction projects are generally available at Dodge Reports and Construction Journal plan rooms. View a listing of open bids.

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City Constituents Services FAQs

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1. How do I get a copy of a deed?: You can find information about deeds on this site.

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Conservancy Board

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1. What is the Annapolis Conservancy Board?: The Annapolis Conservancy Board is an organization established in June, 1988 by the Annapolis city council to seek donation of property to the City to further the goals of preserving open space, providing recreational opportunities, and improving the water quality of the Chesapeake Bay and its tributaries.

2. What is a conservation easement?: A conservation easement is a legal agreement to preserve land in its natural state or to enhance its environmental potential without transferring the land's ownership. The landowner still owns the land, but agrees not to develop it inconsistently with environmental preservation requirements.

The specific terms of the easement can be tailored to fit the needs of both the landowner and the community. The Conservancy Board would manage the easement on behalf of the City in accordance with the terms agreed upon.

3. Why donate an easement?: Donating easements is a way to protect and preserve land, as much as possible, in its natural state. For people who have strong feelings in favor of preserving their land, an easement can assure them that their land never will face unwanted development, now or in the future.

4. Are their any tax benefits if you place their property into a conservation easement?: Yes! Easements donated for conservation purposes may be considered "charitable deductions." Tax benefits that may be derived from a conservation easement are:
- A 15-year real property tax credit on the unimproved land
- A reduction of federal estate taxes
- A reduction of federal income taxes for a period of up to 6 years

5. What kinds of land can be protected by a conservation easement?: Any land with definite conservation or recreation value may be protected by an Annapolis Conservancy easement.

6. What is the duration of an easement?: The landowner's donation of an easement may be given in perpetuity or may be limited in time.

7. Will an easement grant the public full access to my land?: Not necessarily. The easement may or may not include public access. It depends on whether the landowner agrees to allow public access when granting the easement.

8. If I donate an easement, do I still own the land?: Yes. You still own the land.

9. May I still live on the land if I donate the easement? May I make further improvements to the property?: Yes. You can still live on the land for which an easement has been donated. The easement can also allow for additions or modifications of existing structures, or for new accessory structures and others agreed upon improvements.

10. May land under a conservation easement be sold? Can it be inherited?: Yes. The land may be bought, sold, or inherited the same as all other land. However, the easement binds all present and future owners to its terms.

11. What activities would an easement encourage or prohibit?: Conservation easements in the City of Annapolis, generally, will encourage natural, scenic, and recreational uses of the land. Any prohibited activities would be specified in the easement agreement.

12. Would I be still be responsible for maintenance of my property if I donate an easement?: An easement may provide that the city would maintain the property. Or, it may provide that the owner will keep the responsibility for maintaining the property.

13. How much is an easement worth?: The monetary value of an easement varies. To determine easement value, your land will be appraised at fair market value with and without the easement. The difference is the value. This value may be used for tax deduction purposes.

14. Do other organizations besides the Annapolis Conservancy Board accept easements?: Yes. Various public and private organizations purchase or accept donations of easements. In Maryland, examples of such organizations include: the Severn River Land Trust and the Maryland Environmental Trust.

15. How will future owners of a property know that an easement exists?: The easement is executed in the form of a deed. The deed of easement is recorded in the land records of the county. A title search will reveal the existence of the easement. Also, the Annapolis Conservancy Board will monitor the easements each year to ensure that their terms are being observed.

16. How may I make arrangements to donate an easement?: Contact the Annapolis Department of Planning and Zoning and leave a message for the Conservancy Board. A staff member will contact you so the Conservancy Board can evaluate your land for a possible easement donation. There are no formal applications to complete and the Board will help you at every step of the way during the process. Planning and Zoning Department

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Coronavirus FAQs

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1. Who are the vulnerable populations?

Older adults, aged 65 years and older
People who live in a nursing home or long-term care facility
People who have serious chronic medical conditions including:
- Chronic lung disease or moderate to severe asthma
- Heart disease with complications
- People who are immune-compromised including cancer treatment
- People of any age with severe obesity (BMI ≥40) or certain underlying medical conditions, particularly if not well controlled, such as those with diabetes, renal failure or liver disease might be at risk
- People who are pregnant should be monitored since they are known to be at risk with severe viral illness, however, to date data on COVID-19 has not shown increased risk

2. How can I get groceries?

Safeway - Online Ordering
Giant - PeaPod
Whole Foods - Online Delivery
Shoppers - Online Delivery

3. Senior Hours Offered at Annapolis Grocery Stores

Giant (Bay Ridge Avenue and Festival at Riva) - Daily, 6 a.m. to 7 a.m.
Target (Annapolis Towne Center) Daily, 7 a.m. to 8 a.m.
Whole Foods (Annapolis Towne Center) Daily, 7 a.m. to 8 a.m.
Safeway (Forest Drive) Tuesdays & Thursdays 7 a.m. to 9 a.m.
Grauls Market (Taylor Avenue) Monday & Wednesday 7 a.m. to 9 a.m.

4. How can I get my prescriptions?

Patient care pharmacy 443-949-9005
Annapolis Professional Pharmacy 410-263-7440
CVS - Online Delivery
Walgreens - Online Delivery

5. How do I get a test for COVID-19?

Walk-up testing sites every Monday. No appointment, doctor’s note, or insurance needed. Contact OEM (410-216-9167) for details.
Contact your primary care doctor
Call the Anne Arundel County Health Department at 211
Anne Arundel County Department of Health Drive Through Testing

6. Should I allow my child to have a playdate or visit friends?

CDC recommends families limit social interactions in order to slow the spread of COVID-19. “Parents should minimize play dates, and if held, parents should keep the groups small. Advise older children to hang out in a small group or meet up outside rather than inside where it is easier to keep and maintain space between others in outdoor settings, like parks.”

7. When are schools going to open?

The Governor’s Executive Order on school closures did not set a date certain on reopening. Please visit the Anne Arundel County Public Schools webpage for information on e-learning.

8. How do I get childcare?

If you are a City of Annapolis first responder, please call 410-260-2211 to provide contact information. We will be in touch as plans are developed
If you are a medical professional required to work, please call your employer

9. My work is closed. How am I going to pay my bills?

You can apply for unemployment Online through the Maryland Department of Labor
You can apply for SNAP or FSP (Food Supplement Program) Online through the Maryland Department of Human Services
You can apply for Temporary Cash Assistance Online through the Maryland Department of Human Services

10. Where can I go to get health insurance?

As part of the state’s overall response to the coronavirus, and in an effort to prioritize health and safety, Maryland Health Connection has opened a new special enrollment period for uninsured Marylanders.

11. What travel restrictions are in place?

There are no domestic travel restrictions at this time (March 23, 2020)
International travel restrictions are currently Level 4 “Do Not Travel,” advising all U.S. citizens to avoid all international travel due to the global impact of COVID-19.

12. Will evictions be taking place?

Evictions have been halted in the State of Maryland

13. Where can I pickup grab and go meals for my child?

Grab and go meals (breakfast, lunch and dinner) are available at locations around Annapolis and Anne Arundel County for all children ages 2 to 18 through Anne Arundel County Public Schools (AACPS). Adults may not pick up food without a child present.
- Annapolis High School (12 to 12:30 p.m.)
- Annapolis Middle (12 to 12:30 p.m.)
- Bates Middle (12 to 12:30 p.m.)
- Eastport Elementary (12 to 12:30 p.m.)
- Georgetown East Elementary (12 to 12:30 p.m.)
- Germantown Elementary (12 to 12:30 p.m.)
- Mills Parole Elementary (12 to 12:30 p.m.)
- Tyler Heights Elementary (12 to 12:30 p.m.)
- Annapolis Gardens, 1845 Bowman Court (10:45 to 11 a.m.)
- Bywater Community, 1901 Copeland Street (11:15 .m. to 11:30 a.m.)
- Woodside Gardens, 701 Newtown Drive (11:45 a.m. to 12 p.m.)
- Hilltop Village, 2 Heritage Court,( 12:15 to 12:30 p.m.)
- Congregation Kneseth Israel, 1125 Spa Road (12:45 to 1 p.m.)
- Admiral Farragut, 205 Boxwood Road @Bowood Court, 1:15 to 1:30 p.m.

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Crime Victims & Witnesses - Sexual Assault

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1. Who will pay for my medical expenses?: A rape or sexual assault victim shall be examined without charge and the hospital and physician are entitled to be paid by the Department of Health. You or your insurance company will be responsible for any other medical treatment you receive. You may be eligible for compensation for expenses not covered by insurance. (See the Criminal Injuries Compensation Board)

2. Is there mandatory testing of the offender for the HIV virus?: Upon written request to the State's Attorney, a victim of a crime involving a sexual offense, or other crime that may have caused or resulted in the exposure of the HIV virus, may ask the court to order the accused to be tested for HIV. If you are afraid that you were exposed to this virus, talk to the State's Attorney and/or your local sexual assault counselor for guidance in your situation.

3. How much of my personal history will be made public in a trial?: Evidence relating to a victim's prior sexual conduct can seldom be admitted as evidence. This issue varies depending on the circumstances of your case. If you are worried about this, talk to a sexual assault advocate or the Victim/Witness Coordinator in your State's Attorney's Office.

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Development Review and Zoning

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1. If someone is interested in building a new house on a vacant lot recently purchased, which city agencies would be involved in the review process of this permit application?: The application will be reviewed by the Department of Public Works, the Department of Planning and Zoning, the Stormwater Management Engineer, Tree Environmentalist, and Plans Reviewer, with a final review by Planning and Zoning. If the structure is more than 2 stories, sprinkling will be required and the Fire Marshal will be involved in the review process. If the property is in a neighborhood conservation district, site design review may be required.

2. I live in Eastport and want to add a family room and a second floor bedroom to my newly purchased dwelling. What should I do?: Contact the Department of Planning and Zoning to determine if the addition is permitted, and if the property line setback and height requirements meet Code requirements. Also the property may require site design review since much of Eastport lies within the R2-NC (Neighborhood Conservation District).

3. I have my eye on a commercial building for a possible coffee shop but am apprehensive about signing a tenant lease. What should I do?: Contact Planning and Zoning to determine if a coffee shop is permitted at this location and to see if there are any other zoning requirements. Iron out all details with the landlord as to who will be responsible for furnaces, termites, roof leaks, toilets, etc. You should then schedule a Pre Application Conference Committee (PACC) meeting by contacting the Office of Economic Development. In addition, you will have to fill out a Pre-application form prior to the scheduled meeting. When you attend the PACC meeting various departments will be present to discuss your project requirements. In addition, you are required to contact the Health Department concerning food related equipment and their requirements.
Please note: in most cases a food handling establishment will require industrial pretreatment (outdoor in-ground grease interceptor) as determined by the wastewater pretreatment inspector.

4. Can an architect or engineer licensed in Virginia design and certify drawings for a project in Maryland?: Architects and/or engineers must hold a current State of Maryland license.

5. Can an upper floor over a garage be remodeled to be used as a sewing room?: In most cases a sewing room would be acceptable. There are different requirements depending on whether or not the garage is attached to the principal structure. Fire rated separation between the garage and occupied space is required. Contact Planning and Zoning at 410-263-7961 for more details.

6. Can an owner add on to their house for their elderly mother-in-law?: Yes, in most cases, but contact Planning and Zoning at 410-263-7961 first. The in-law addition may have a sitting room, bath, bedroom, separate entrance, but no kitchen facilities. A separate entrance is allowed as long as there is an entrance from within the principal structure as well.

7. What is zoning?: Zoning is the public regulation of land use. It involves the adoption of ordinances that divide the City into various districts or zones. Each district allows certain uses of land within that zone, such as residential, commercial, or industrial. Zoning regulations address such features as building height, bulk, lot area, setbacks, parking, signage, density as well as many other land use issues.

8. What are setback requirements for dwellings and storage sheds?: Setbacks for dwellings depend on the zoning district for side and rear setbacks. Generally, the front setback and the waterway yard (if the house is waterfront) are based on averages of neighboring properties. Setbacks for storage sheds and other accessory structures are based on a minimum setback, plus additional distance depending on the height of the structure. Contact a current planner for more information about a specific property.

9. What is an administrative adjustment?: An administrative adjustment is the determination by the Department of Planning and Zoning to vary the regulations of the Zoning Code upon finding that the specific standards it outlines concerning "practical difficulties" and "unique conditions" are met. Permitted administrative adjustments include reduced setbacks; increased parking distanced and increased lot coverage. An administrative adjustment can be granted for not more than 20% of specific requirements by the Department of Planning and Zoning.

10. What is a variance?: A variance is a process through which setbacks and other zoning requirements can be reduced by more than 20%. Variances are acted upon by the Zoning Board of Appeals after the Board holds a public hearing. Variances cannot be granted to allow land uses not permitted in a zoning district.

11. What does "Critical Areas" under zoning mean?: All property within 1,000 feet of a shoreline of the Chesapeake Bay and its tributaries lies within the "critical area." These areas have been identified by State law and under Annapolis zoning. They are classified as restricted for development, mainly in terms of the maximum amount of "lot coverage" per zoning lot, though there are other environmental restrictions that must be met. These regulations are in the form of an overlay zone which applies to a property in addition to those regulations of its underlying zoning classification. Contact a current planner to discuss specifics on lot coverage and other critical area regulations.

12. Are temporary signs or banner signs permitted in the City?: Signage is controlled by the specific district of a site and requires approval and issuance of a sign permit before installation. Portable signs are not permitted. In some cases temporary banner signs can be used as long as they meet all required standards. Temporary banners or signs for businesses require written approval from the Director of Planning and Zoning.

13. Are off-site signs permitted?: No. The Zoning Code permits advertising, identification and/or directional signs only on the site proper of a business or land use in accordance with that zoning district's specific signage regulation.

14. What is a Planned Development?: A Planned Development allows greater flexibility than is generally possible under conventional zoning district regulations. This is done in order to encourage more creative design, to protect significant natural resources, and to promote development that is compatible with the goals of the Comprehensive Plan. There are three types of planned developments: residential planned developments, business planned developments, and special mixed planned developments. See City Code Chapter 21.24 for more information.

15. I would like to do some renovations to my house. Are there any programs that can assist me?: Yes. The Community Development Division administers a Single-Family Rehabilitation Loan Program. Various loans are budgeted by the Department of Housing and Urban Development (HUD) and are available to eligible homeowners. The program addresses major systems deficiencies and corrects those conditions which are hazardous or may endanger the health and welfare of the occupants. Please contact Arundel Community Development Services, Inc. (410- 222-7600) to see if you are eligible for the program.

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Elections

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1. Mail-In Voting FAQ's: View this PDF document to learn about MAIL-IN VOTING

2. What are the minimum requirements to be an Election Judge?: You must be registered to vote in Maryland, and you must be able to read, write and speak the English language. You must successfully complete judges training and submit an Election Judge application

3. Can my children accompany me while voting?: Yes, 2 children under the age of 18 years old may accompany a voter while voting. Maryland law states that an individual in the care of the voter is permitted to accompany that voter in the polling place provided the individual is under 18 years old and does not disrupt or interfere with normal voting procedures.

4. Are electronics permitted in the polling places?: No. You cannot use your cell phone, pager, camera or computer equipment in an early voting center or at a polling place.

5. What if my employer wants proof I voted?: Ask an election judge for a certificate of participation.

6. When identification has been requested to vote.

To vote, you may use a copy of a current and valid photo identification including:

- Maryland driver’s license

- MVA issued ID card

- Student ID

- Employee ID

- Military ID card

- U.S. passport

- Any other State or federal government issued ID card

You may also use a copy of a current utility bill, bank statement, government check, paycheck or other government document that shows your name and address. Current means that the document is dated within 3 months of the election.

7. How do I apply to register to vote?: You can use Maryland’s Online Voter Registration System (OLVR) or submit a voter registration application to your local board of elections or the State Board of Elections at any time. However, an application must be postmarked by the voter registration deadline in order to vote in the next scheduled election.

8. When is the last day I can register to vote?

Monday, August 16, 2021

• Deadline for the Primary Election. The Board’s office will be open from 9:00 A.M. to 9:00 P.M.

Monday, October 4, 2021

• Deadline for the General Election. The Board’s office will be open from 9:00 A.M. to 9:00 P.M.

9. Can I bring my specimen ballot into the polls with me?: Yes. You can bring any printed material, including your marked specimen ballot, to help you vote.

10. What time will the polls open?: All polling locations are open from 7 a.m. to 8 p.m. on the date of the election.

11. Where do I download State of Maryland Application for Voter Registration Data?: You can download it on this site.

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Emergency Management

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1. What is emergency management?: All disasters are local meaning that they begin or occur in a community and the response begins at the local level. For more information, view the About Us page.

2. What is the difference between an “emergency” and a “disaster”?: Emergencies are the routine events that local police, fire and emergency medical service personnel handle on a day to day basis. Disasters are events that require more resources than a local jurisdiction has and will therefore require outside assistance. Emergency Managers might logically be called “Disaster Managers” as their role is to coordinate resources for larger events.

3. When and how is FEMA called in to assist?: FEMA may activate in advance of a predicted disaster such as a hurricane when there is plenty of warning. This scenario may involve a federal “pre-disaster” presidential declaration. In these cases, FEMA moves and stages resources in advance of the event.

On no-warning events such as a tornado, local jurisdictions must exhaust their own resources, neighboring and regional resources and then request help from the state. The state will call on FEMA when the state’s resources are overwhelmed requesting a presidential disaster declaration after the governor declares a state of emergency.

4. How are volunteers coordinated?: People who wish to volunteer to help may be referred to these organizations (such as the American Red Cross or a faith-based organization) or they may go to a Volunteer Reception Center (VRC) that may be opened for a specific disaster.

VRCs will take requests from organizations that need volunteer assistance and also sign up volunteers that are not affiliated with a disaster response organization and match them with the organization requests. It is the emergency management office that requests that the VRC open and the Anne Arundel Volunteer Center that will open one or more centers with volunteers that are already trained to manage a VRC.

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Fire Department

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1. Does the Fire Department sell or give away patches or t-shirts?: The Annapolis Fire Department does not sell or give away patches, t-shirts or other departmental items due to economic and safety concerns. For Annapolis Fire Department related apparel
visit the union website.

2. Does the Fire Department perform CPR and first aid training?: For a nominal fee, the Annapolis Fire Department offers CPR and/or First Aid training for the general public. Individuals, groups or businesses that are interested in the training could fill out the form on the Save a Life CPR Class page or should
contact the Fire Department.

3. How can I become a firefighter or paramedic?: If you're interested in becoming a firefighter or paramedic, contact the Fire Department Recruiters.

4. Does the Fire Department conduct child car safety seat checks?: The Annapolis Fire Department does not conduct car seat safety inspections. However, there are several agencies or businesses in our area that do offer this service. Please note that they all require an appointment be set up before you go to their location.
View a list of the local agencies.

5. Do you offer station tours or host children's birthday parties?: We do offer station tours and fire prevention education programs. However, we are unable to host birthday parties or other such events at fire stations. To schedule public education or station tours please
read and complete this form.

6. What do I do with any expired or surplus fireworks and flares for proper and safe disposal?

Residents of the City of Annapolis may drop off expired or surplus fireworks and flares, upon presentation of a valid Maryland Drivers license showing an address located in the City of Annapolis’ jurisdiction, at any of the below City of Annapolis Fire Stations or at the Annapolis Fire Department Headquarters Office.

1790 Forest Drive, Annapolis, MD 21401 (HQ)
620 Taylor Avenue, Annapolis, MD 21401
914 Bay Ridge Avenue, Annapolis, MD 21403

7. How do I obtain a copy of the fire codes currently being enforced?: Most of the codes and standards referenced by the State and City Fire Prevention Code are National Fire Protection Association (NFPA) codes and standards. You may come to the Fire Marshal’s Office to view NFPA codes and standards but are not permitted to remove them from the office or make copies of them. The State and City Fire Prevention Codes amend NFPA codes and standards and have other requirements not found in NFPA codes and standards.

You may purchase copies of the NFPA Codes and Standards by calling 800-344-3555 or online.

8. Where can I view the Maryland Fire Prevention Code?: You can find the Maryland State Fire Prevention Code online.

9. How can I get a copy of my fire report?: Please call the Annapolis Fire Department Headquarters at 410-263-7975 ext. 0 between the hours of 8:30 a.m. - 4:30 p.m. during normal business days. Please have ready the date of service and the location of the response. You may also complete the online Request for Fire Report form. Once we have determined that we were the department that handled your call for assistance, you will be given direction on when your report will be ready for pick up at the Fire Department Headquarters or be mailed or emailed. You will also be advised of any applicable confidentiality requirements. Please be advised that due to ongoing investigations, some reports may not be immediately ready for release.

10. Why doesn’t the Fire Department respond in a less costly Sports Utility Vehicle (SUV) in place of a fire engine to EMS/medical calls or vehicle accidents?: That can be done, and some Fire Departments do, however they independently staff the SUV. That means, there are two crews; one for the fire engine and one for the SUV. If you don’t do that but instead use the engine crew to staff the SUV unit, what happens when they are returning from an EMS/medical call and there is a dwelling fire in the City; do they respond back to the station and get the fire engine, or do they respond to the fire in the SUV but without the tools they need to address a fire? Furthermore, it is not at all unusual to have multiple EMS calls in the City at one time; this could leave us in a position of not having any fire engine available in the City to respond to a fire.

11. Why does the Fire Department respond with a fire engine and an ambulance to a seemingly minor vehicle accident? It seems like an inefficient use of resources and waste of money?: The Fire Chief’s number one responsibility is the safety of our firefighters. One of the most dangerous places for firefighters to respond is on the roadway at the scene of a vehicle accident. Across the nation, numerous firefighters and police officers have been killed or injured on the scene of an accident after being struck by other vehicles. One role of the fire engine is to serve as a barrier between the traffic and first responders.

Also, sometimes the fire engine/truck is the closest unit to the call for assistance and is dispatched as a first responder to begin assisting those possibly injured.

Additionally, the following facts must be considered:

1.Most 911 callers provide very limited information … I was just passing by and saw an accident and I cannot provide any further details.
2.How do you describe a “minor accident”? – It is difficult to determine the extent of any injuries from just viewing damage to the vehicle.
3.Is the “minor accident” the result of a medical event? Cardiac issue, stroke, drug overdose, etc. Units may arrive to find minor damage but a patient with a serious medical emergency.
4.Is the vehicle leaking fuel or other fluids? (Environmental concerns)
5.Is it a propane powered vehicle?
6.Is it an electric car? Any movement? (Need to chock the wheels)

The response of the fire engine addresses many functions on the scene of a vehicle accident.

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Fire Department - Ambulance Reports & Billing

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1. How can I get a copy of my ambulance report?

Please call the Annapolis Fire Department Headquarters at 410-263-7975 ext. 0 between the hours of 8:30 a.m. and 4:30 p.m. during normal business days. Please have ready the date of service and the location of the response. Once we have determined that we were the department who handled your call for assistance, you will be given direction of when your report will be ready for pick up at the Fire Department Headquarters.

You will also be advised of any applicable confidentiality requirements. Please be advised that due to ongoing investigations, some reports may not be immediately ready for release.

View the Fire Department's contact information.

2. Does the City of Annapolis charge a fee for ambulance services?: Yes, the Annapolis Fire Department charges a fee if you are transported via ambulance. If we respond to your call for assistance and you were not transported, there will be no fee.

You should receive a statement of services from our third party ambulance billing vendor. This will ask for your insurance information and a signature to bill your insurance company. If you provided the Emergency Medical Services (EMS) providers with the insurance information at the time of the call, you may not receive this statement.

3. Who do I call with ambulance billing questions?: The City of Annapolis uses a third party ambulance billing vendor, Intermedix, who may be reached at 888-980-9296.

Their mailing address is:
City of Annapolis
1105 Schrock Road
Suite 610
Columbus, OH 43229

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Fire Department - Home & Business Owner Questions

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1. May I use a barbecue grill on the balcony of my condo or apartment?: You cannot use a charcoal or gas grill on a balcony, deck or any area within 15 feet of a condominium or apartment building that has 3 or more living units. You can use an electric grill or similar appliance provided no open flame is produced.

If you live in a single-family dwelling, duplex or townhouse, no law restricts the use of grills, but it is recommended that you adhere to the above safety provisions for your safety and the safety of your neighbors.

2. How do I get the location of the fire station or of a fire hydrant for insurance purposes?: To ensure your insurance company gets the proper response, have your address and the closest intersection to your home and contact the Annapolis Fire Department

3. Should I assume my fire extinguisher has outlived its usefulness if it's 15 years old, and if so, how can I dispose of it?: Fire extinguisher manufacturers recommend that all extinguishers be inspected and tested annually by a certified or qualified fire extinguisher sales and service company. Some fire extinguishers can be serviced and recharged. We recommend that you contact a local fire extinguisher sales and service company to have your extinguisher tested and to determine if yours can be recharged.

Most residential type extinguishers sold by home improvement stores are disposable and cannot be recharged. If the extinguisher is discharged and the valve is removed you may take it to BFPE International located in Hanover Maryland or call them at 410-768-2200 with questions about disposal. We suggest that you may contact a local fire extinguisher sales and service company for assistance in discharging the unit and removing the valve for a fee.

4. Where are smoke alarms required in my home?: Depending on when your home was built and the use the location and type of smoke alarm requirements vary.

The Annapolis Fire Department recommends that you have an interconnected battery backed up electric smoke alarm system with alarms on each floor and in each sleeping area. However, for your exact legal requirements, contact the Annapolis Fire Marshal’s Office.

5. My neighbor has junk, debris and other items stored on his property which I think creates a fire hazard. What can be done to remedy this condition?: Fire codes and regulations do not apply to properties of single-family homes, duplex homes and town homes or to the interior living unit of a residence. Such conditions may however be a zoning or health issue. As such, the Annapolis Planning and Zoning, Inspections and Permits Office or the Anne Arundel County Health Department, Environmental Health Office may be able to assist you. Contact either office for assistance.

6. Can I purchase and use fireworks in Annapolis?: It is illegal to possess or discharge fireworks in the City of Annapolis without a permit issued by the State Fire Marshal. Under Maryland law, the following are not classified as fireworks and are legal for outdoor use:
- Toy pistols, toy canes, toy guns and other devices that use paper caps if the devices are constructed so that a hand cannot touch the cap when the cap is in place for use.
- Hand-held sparklers that do not contain chlorates or perchlorates ("gold label" only).
- Ground based sparkling devices that are non-aerial and non-explosive. Legal ground-based sparklers are stationary, sit on the ground and emit a shower of sparks several feet into the air. Some may whistle, but they do not pop or crack. They do not explode, shoot projectiles or move along the ground.
- Paper-wrapped snappers that contain less than 0.03 grains of explosive composition.
- Ash-producing pellets known as "snakes."

7. What is the procedure for applying for a building or fire protection system permit?

The Fire Department does not issue permits. The Department of Planning and Zoning, Inspections and Permits Office accepts applications for permits and distributes plans for reviews as necessary for issuance of permits. Questions regarding permit application procedures or permit status should be directed to the Department of Planning and Zoning, Inspections and Permits Office via phone at 410-263-7946.

The Fire Department conducts inspections for commercial permits after issuance upon request by the contractor/applicant. Requests for Fire Marshal inspections must be made by talking to the Fire Marshal’s Office directly. If you are calling after normal business hours or do not get an answer, please leave a message stating the type of inspection needed and the address of the inspection.

Contact the Fire Marshal's Office.

8. I received notice that my business is due for a fire safety inspection. What should I expect for them to check?: Items that may be looked at during a Fire Safety Inspection can be viewed on our fire safety inspections page.

9. Are small campfires, burn pits and bonfires allowed with Annapolis?: The only outdoor fires permitted in the City of Annapolis are for personal recreational purposes or cooking. Burning of trash, leaves or debris is not permitted. Small campfires and burn pits are allowed under the following guidelines:
- The area must be under constant supervision until the fire is extinguished and the location of the fire must not be within 15 feet of any structure including buildings, fences or decks.
- The fire must be contained in a U.L. Listed appliance such as a chiminea or burn pit.
- The device must have a chimney or metal screen to contain embers.
- A method of extinguishing the fire must be readily available.

Bonfires for personal recreation require a permit from the Fire Marshal’s Office. This permit shall require a diagram of the bonfire area in addition to guidelines you must follow. Additional questions pertaining to this should be directed to the Annapolis Fire Marshal’s Office.

10. Is there a special smoke alarm for the hearing impaired?: Yes, a hearing impaired or visual smoke alarm has been developed for those who cannot adequately detect the sound of an audible alarm. Visual smoke alarms operate through the means of a powerful strobe light as well as a supplemental piercing audible alarm that should awaken the sleeping person to warn deaf or hard of hearing occupants of a hazardous situation. Hearing impaired alarms are available at most home improvement centers or online.

If you are unable to locate or afford the cost of a hearing impaired smoke alarm, the Fire and Burn Safety Coalition of Maryland (FABSCOM) can assist citizens in acquiring visual smoke alarms throughout the State of Maryland.

Questions or concerns regarding these specialized hearing impaired alarms should be directed to the Fire Marshal’s Office.

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Hillman Garage Info

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1. Where do I park instead of Noah Hillman?

You will be provided free employee parking at the Park Place garage at West Street and Taylor Avenue. The address is 1 Park Place, Annapolis, MD. A free shuttle service will be provided by the Annapolis Department of Transportation (ADOT) from Park Place to City Hall and to Gorman Street from Main Street. The shuttle is easily recognizable as it is bright pink (magenta) in color.

2. Are employees allowed to park in any other locations?: Employees can park wherever they like. The only free parking garage for employees is in the garage at Park Place. We discourage employees from parking on downtown neighborhood streets, which will require payment via ParkMobile and will be limited to two hours.

3. Are there designated locations in the Park Place garage that we must park?: City employees may park on any level, however, P-3 has the most parking spaces including near the elevators and is highly recommended for employee parking. There are signs outside of and in the garage that will guide employees into the garage and to the lowest level (P-3). For electric vehicles, there are 3 charging stations with 2 plugs per station on P-1 level near the Plaza elevator. There are bike racks available as well, in the garage, near the electric car charging stations. We will have ambassadors to assist with employee parking the first few days that we relocate to Park Place garage.

4. Where do I enter the garage and will I have a pass?: You will enter the garage from the Taylor Avenue entrance which is the main entrance to the garage or you may enter from West Street near the Park Deli Sandwich Shop/Miss Shirley’s restaurants. You will be provided a new garage pass for Park Place garage which gives you 24/7 access. Human Resources will be distributing parking passes to each department/division to hand out to their employees. You will be required to turn in your Hillman Garage pass.

5. Are there elevators in the garage?: Yes, there are working elevators in the garage that are marked. The garage on the P-3 level that takes you to the lobby for shuttle pick-up has bright orange markings.

6. Where do I wait for the shuttle at the Park Place Garage?: There will be a well-marked location for pickups and drop-offs at Park Place garage. You should take the Park elevators to the tower lobby which provides climate-controlled waiting area for the shuttle that will arrive just outside the door for pick up. Once on the Park elevator, press L for Lobby to get you to the climate-controlled waiting area with the clear visibility of the arriving shuttle.

7. Where will our pickup locations be for downtown employees and will those stops be consistent?: Yes, shuttles will transport City employees to the front of City Hall and to the corner of Main and Gorman Streets near the CVS store.

8. What is the schedule for the shuttle service and how early and how late will it run?

Free Downtown Shuttle Hours (focus on city employees during peak periods – two buses will be operating)

Monday – Friday, 6:30 am – 9:30 am; 3:00 pm – 6:00 pm
Service frequency: About every 7 minutes or less
Automatic Vehicle Location (AVL) for tracking the location of the buses
Pick up/drop off locations: Park Place, City Hall and on Main Street in front of CVS
Buses are ADA accessible

Normal Operating Hours (one bus will be operating)

Monday – Friday, 9:30 am – 3:00 pm; 6:00 pm – 11:00 pm
Saturday, 7 am – 11 pm
Sunday, 8 am – 8 pm
Service frequency: About every 15 minutes or less
Automatic Vehicle Location (AVL) for tracking the location of the buses
Buses are ADA accessible

9. Is there handicapped access and parking for employees with mobility issues (can you address the bus related questions on that?): ADOT buses will be providing the transportation service and they are equipped to assist riders with mobility issues.

10. Will there be places for people to sit while waiting for the bus?: The main gathering spots in front of City Hall and near the corner of Main and Gorman Streets (closer to front of CVS and also in front of Jimmy John’s) will have benches for employees to use while waiting for the shuttle. We will ensure there are benches at Park Place elevator lobby where employees will wait for the shuttle.

11. What if I have meetings or site visits away from downtown during the day?: Shuttle service will continue throughout the day at a reduced schedule; however, we are making arrangements to allow employees who regularly come and go to the office during the day to park in a limited location downtown. Employees who drive City vehicles will drive their personal vehicles to the Park Place garage to pick up their parked City vehicles and will be able to park them in spaces designated near the Harbormaster Office for daytime use.

12. How will teleworking be addressed?: Teleworking will remain at the discretion of the department head in accordance with the City’s policy that was reissued on April 12, 2022.

13. Will any of the streets be blocked during construction?: Gorman St will be available only for construction traffic.

14. Will the garage demolition close access to City buildings and if so, for how long?

Will the garage demolition close access to City buildings and if so, for how long?

No, it will not close access to City Hall or 145 Gorman. However, the walkway behind the garage between City Hall and Gorman buildings will be closed. The lower level door to City Hall will be closed as well. The front and side doors of City Hall will be accessible.

15. What about the noise of the garage demolition and the construction, won’t that affect City business?: City business will continue through the entire construction period. The demolition period is expected to take six weeks and the construction phase is expected to be complete prior to Commissioning Week in June of 2023. The working hours for the construction crews is expected to be 7 am until 4 pm. The garage will not be demolished using a wrecking ball or an implosion method.

16. Is there an alternate location to conduct meetings or daily City business if the noise is too loud (like a satellite location)?: No, there is no other set aside location for employees to work. If you need to conduct meetings outside of the downtown area you may arrange for meeting space with the other departments located outside of the downtown area as you would have in the past.

17. Where will our customers park (including City employees who do not work downtown)?: City employees (including those who don’t work downtown), vendors and independent contractors will park at Park Place and use Free Downtown Shuttle to get downtown. We will be able to provide access passes to exit the Park Place garage just as we were able to do for Hillman Garage. All City and business customers for the downtown area may park in Gotts Garage or Knighton Garage (at their own expense if they do not wish to park at Park Place), and ride the Free Downtown Shuttle or walk downtown.

18. What if I have to leave the office quickly including for a family emergency?: The Free Downtown Shuttle and the Green Line bus will operate throughout the day to transport employees to the schedule provided. In addition, with the assistance of an app that can be added to your phone, there is a van service that operates much like an Uber to pick patrons up and take them from point A to point B for just $2.00. The service, known as VIA, may pick up more than one person based on the demand. The service hours are noon until 8 pm. Beginning May 17th they will operate three vehicles during those hours from their fleet of four vehicles.

19. What will the City do to assist me with childcare since this will add additional time to my work day (about an hour)?: It is not anticipated that this will add a significant amount of time to the workday with the frequency of the shuttle runs and the location of the stops near the downtown buildings. Should this be the case we can revisit this concern in the future.

20. Will the City reimburse me for my mileage when I must use my own car during the day to attend meetings away from the building?: Some departments have pool cars that can be utilized for that purpose during the day but you should check with your department head about ways to manage the necessary travel during the course of the day.

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Human Relations Commission

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1. What is the Annapolis Human Relations Commission?: The Commission is a city board that seeks to ensure equal opportunity in Annapolis. The Commission was established in 1963 and consists of 15 Annapolis residents appointed by the Mayor with the approval of City Council. Commissioners are volunteers.

2. What does the Commission do?: The commission handles complaints of citizens relating to discrimination in:
- Commercial real estate
- Education
- Employment
- Financial lending
- Housing and residential real estate
- Public accommodations
- Recreation

The commission also holds public hearings about the treatment of citizens in these matters, serves as mediators to resolve disagreements in human relations areas, and conducts public programs, surveys, and issues reports on human relations. It also makes recommendations to the Mayor and the City Council for legislation or other action regarding human relations practices.

3. What kinds of discrimination can the commission investigate?: The Commission can accept complaints of discrimination on the basis of:
- Age
- Color
- Familial status
- Gender
- Gender identity
- Genetic information
- Marital status
- National origin
- Physical or mental disability
- Race
- Religion
- Sexual orientation
- Source of income in housing matters

4. How does the Commission handle a complaint of discrimination?: If the commission determines that a complaint may have merit, it will first try to resolve the problem through mediation. That is, Commissioners will facilitate a discussion between the party who has made the complaint and the party against whom it has been filed. The goal of mediation is an agreement that satisfies both sides.

If mediation does not work, or if the party against whom the complaint has been filed refuses to meet, the Commission may refer the case to appropriate state or federal agencies with a recommendation that it be investigated. In housing cases, the Commission may hold a public hearing to determine whether the complaint has validity. If the hearing shows that an illegal act has taken place, the Commission shall issue orders as appropriate or refer the case to the appropriate local and state agencies for action.

5. How do I file a complaint?: The commission’s Complaints Committee will consider complaints and make a recommendation to the commission. The commission will discuss the complaint at its next meeting. To file a complaint, contact the Human Relations Commission at 410-263-7998 or complete and return the human relations formal complaint form (PDF).

6. Can I attend meetings of the Commission?: All meetings are open to the public. If you are an Annapolis resident and are interested in serving on the Commission, please contact the commission.

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Human Resources

Show All Answers

1. How can I find out what jobs are currently available with the City of Annapolis?

To find currently available jobs visit our Employment Opportunities page

You also can subscribe to our Employment Opportunities notifications mailing list: enter your email address, click the "Sign In" button, check this option

Employment Opportunities

The City of Annapolis job opportunities notifications.

Once a new position is available, you will be notified about it via email.

Jobs with the City page.

2. How do I apply for employment with the City for a listed position?

Visit our Employment Opportunities website.

Click on "Apply" link next to the title of the position you are interested in and fill out the application online. Be sure to record and save your access PIN for future reference.

Human Resources.

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Permits

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1. When are permits required in the City of Annapolis?

The City generally follows the guidance of the International Building Code, 2015 Edition when determining when permits are required.

For more information, please see the Approval Reference Guide for Permits.

2. If I plan to do interior or exterior demolition, is a permit required and if so, what plans do I need to submit?: A person must have a demolition permit for either interior or exterior demolition. For interior demolitions (especially if the structure will be changed), a floor plan is required with the application showing where everything is located. For exterior or entire structure demolitions, a site plan is required showing what is to be demolished and where it is located. Five copies of plans are required with residential demolition applications and 6 copies are required with commercial demolition applications. In the Historic District, all Demolition Permits are reviewed and must be approved by the Historic District Commission. Exterior demolition may require approval from the Planning and Zoning Department if it is located in any of the City’s Conservation or Revitalization Districts.

3. Is a permit required for piers, pilings, floating docks, dredging, or boat lifts?: Any work performed below the mean high tide line requires a building permit. If dredging or filling, then a grading permit is required. Electric and water lines require electrical and plumbing permits. A public hearing before the Board of Port Wardens, a five member board approved by the Mayor and City Council which meets on the 4th Tuesday of each month, is required for all marine projects. Project applications must be received by Planning and Zoning at least 6 weeks prior to the public hearing. The land below mean high tides is also subject to state and federal regulations, and their approvals are also required. The whole process of acquiring all the necessary permits can take up to 3 months.

4. Do tree removals require a permit?

Any trees that are to be removed as part of a project or are within fifteen feet of the project boundary must be shown on the site plan accompanying the permit application. The City Code requires that any tree removed must be replaced at a certain ratio and each replacement tree must meet a minimum size standard. If a tree is to be removed and there is no building or grading permit required, then a tree permit may be required if the tree is within the front, side, or rear setback adjacent to a public right-of-way, or is within 100 feet of the water (mean high tide). In addition, all tree removals within the historic district are subject to approval by the Historic Preservation Commission.

5. Does landscaping require a permit?: Generally, no permit is required. However, any land cleared that exceeds 5,000 square feet requires a grading permit. This includes foundation excavation, clearing prior to construction, grading for positive drainage, etc. Any new single-family home construction, regardless of the area cleared, requires a grading permit.

6. What is a sheeting/shoring permit and when is one required?

It is a permit for constructing retaining structures to keep dirt or neighboring properties from falling into an excavation. Any excavation directly adjacent to a public right-of-way (ROW), or private property may require sheeting and shoring. This type of excavation will require a permit.

Residential Sheeting/Shoring Permit

Commercial Sheeting/Shoring Permit

7. Where can applications for the permits and licenses be obtained?: Visit our Forms, Permits and Licenses web page.

8. How long does it take to process a building, plumbing, mechanical or electrical permit?: Generally, it takes approximately 2 to 3 weeks to process a building permit. Simple permits may be issued sooner. Commercial permits and more complicated structures may take longer since a more detailed review may be required. In many cases, plumbing, mechanical, and electrical permits are issued within 24 hours of submittal.

9. How long does it take to process a grading permit?: A grading permit review usually takes three to four weeks. However, the review for larger projects may take longer. All grading permits must also be reviewed and approved by the Anne Arundel County Soil Conservation District (ASCSCD). The AACSCD charges a fee of $200 per acre, which is in addition to the grading permit fees charged by the City of Annapolis.

10. How is the building permit fee assessed?: Fees are based on the value of the total construction, including materials and labor for the proposed job.
Fee Schedule (PDF).

11. When can work be started?: Construction can commence immediately after the permit is issued. However, the building permit must be displayed properly on the property.

12. Generally, what types of inspections are required and when are they required?: Footing (before concrete is poured), foundation wall, backfill, slab on-grades (before concrete is poured), framing inspection, insulation inspection (prior to close-in), and a final inspection are required. Other inspections required: rough electrical, final electrical, rough plumbing, final plumbing, rough mechanical, final mechanical, landscaping and trees, storm water management, storage tanks, and grading inspections. Upon permit issuance, you will be notified of required inspections and who you need to contact as the project progresses.

13. Does a building permit have an expiration date?: A building permit is void if it is not issued within thirty days from the date of the notification to the applicant. Construction work must begin within 45 days of the permit issuance. Work must be completed 2 years from the date of permit issuance. If the project is abandoned for 6 months after starting work, the permit becomes void.

14. Does my commercial establishment have to be handicap accessible?: In most cases, yes. If remodeling work is proposed, accessibility may be required. Each project is reviewed on a case-by-case basis to determine if Federal Americans with Disabilities Act (ADA) requirements are applicable.

15. When is a grease interceptor required?: A grease interceptor is required when the proposed establishment will have any food preparation on-site, even if there is no frying. Coffee shops and ice cream stores are also required to have grease interceptors. The minimum size required is 500 gallons. Each is reviewed on a case-by-case basis.

16. Are there any special requirements for building near the water?: Yes. If the property is located in a critical area, contact the Planning and Zoning Office. There is also a flood plain requirement in which the lowest floor of all new work shall not be less than an elevation 8 feet. Construction materials must be flood resistant. New basements are prohibited in the floodplain.

17. When are surety bonds or letters of credits required?: Surety bonds or letters of credit may be required if:
- A project has a grading permit
- Work is being performed in the City right-of-way
- For performing landscaping. Once the work is completed and approved, the bonds may be reduced or released.

18. What is a Use and Occupancy Permit and when is it required?

If you want to use or occupy vacant land, change the use or ownership of an existing building (including space within the building), or enlarge a use that affects its parking requirements you will need to obtain a use and occupancy permit. In addition to zoning approval, compliance with building, fire, health, plumbing, mechanical (and others determined to be applicable) requirements are necessary. An inspection will be scheduled to determine if the building meets all applicable code requirements. Once the use and occupancy permit and other building permits have been issued, you may begin operation.

Home Use & Occupancy Permit

Commercial Use & Occupancy Permit

19. Is there a fee to submit revised drawings?: Yes. See the fee schedule for Revised Plans fees. Revised plan fees will be collected upon submittal. City Code Section 17.12.052.

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Police Department

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1. What areas do Annapolis Police Officers patrol?: The Annapolis Police Department is the primary law enforcement agency for the City of Annapolis. Officers patrol the areas inside the City of Annapolis. Having a postal address of Annapolis is not a guarantee that you live in the City. Please visit the City Street Listing if you are unsure whether you live in the City of Annapolis. Several other law enforcement agencies have the authority to enforce laws inside the City of Annapolis; these include, but are not limited to:
- Maryland State Police
- Anne Arundel County Police Department
- Anne Arundel County Sheriff's Office
- Maryland Capitol Police

2. What information can I receive about criminal activity in Annapolis?: The Annapolis Police Department publishes a Daily Police Report every weekday, excluding City holidays. This Daily Report includes serious crimes like robberies, burglaries, and thefts. Media Releases are also sent out to announce major crimes and other events. These items are posted on our Facebook page, Twitter account, and website. You can sign up to receive these reports by email by following this link and filling out the form. There is also an interactive Annapolis Crime Map you can access from the Police Department home page.

3. Does the Annapolis Police Department inspect Safety Equipment Repair Orders (SERO)?

Yes. If you receive an SERO from a Maryland State Trooper or other law enforcement officer you can have the repair inspected and certified at the Annapolis Police Department located at 199 Taylor Avenue. Inspections are conducted Monday through Friday from 8am to 4pm. Inspections are not conducted during inclement weather.

A registered inspection mechanic at a Maryland State Police authorized inspection station can also inspect the repair.

4. Does the Annapolis Police Department allow civilians to ride-along with police officers?: Yes. We have a Ride-Along Thursday program for City residents and other requests may be allowed on a case-by-case basis. For more information, visit the Ride-Along Information page.

5. Does the Annapolis Police Department offer fingerprinting services for employment and other reasons?: Yes. We conduct citizen fingerprinting every Monday evening from 6:30 PM to 8:30 PM. For more information, please visit the Citizen Fingerprinting page.

6. What does the Annapolis Police Department do with unclaimed property?: The Annapolis Police Department sells at public auction all lost, abandoned, unclaimed, forfeited or stolen property remaining in the possession of the Police Department. The Police Department utilizes PropertyRoom.com and GovDeals.com. For more information, visit the Police Property Auction page.

7. Is there a fee to get my off-road vehicle after it was towed by the Annapolis Police Department?: Due to the increasing numbers of off-road and recreational vehicles recovered, towed and stored at the Annapolis Police Department, a "Recovery/Tow Fee" will be assessed to the lawful owner of these vehicles. The Annapolis Police Department will assess a flat rate $150 Recovery/Tow Fee for any off-road and/or recreational vehicles transported to the police department. These fees will be assessed at the time that the vehicle is retrieved by the lawful owner(s) and upon documented proof of ownership. Acceptable payment types are cashier's check or money orders made out to the City of Annapolis.

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Police Department - File a Complaint

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1. What is the Internal Affairs Section?: The Internal Affairs Section receives and investigates citizen's complaints. The officers of this unit also answer questions about police policy and procedure. The unit investigates complaints such as:
- Excessive force
- Police misconduct
- Inadequate police service

2. How do I make a complaint?: We encourage you to make your complaint in person to a supervisor or a member of the Internal Affairs Section. To make a complaint in person come to the Annapolis Police Department at 199 Taylor Avenue, Annapolis, MD 21401. However, we will accept complaints through our online complaint form, or by mail, telephone, or email. If you call the Internal Affairs Section, a detective will make an appointment with you, at your convenience, to take a sworn complaint. To contact someone by phone call 410-268-9000. You can send information about a complaint by email to Sgt. Ascione at agascione@annapolis.gov
Online Complaint Form

3. Okay, I made my complaint, what happens next?

You will receive a response within 72 hours of filing your complaint. A detective from the Internal Affairs Section will investigate your complaint. You will receive an update about your complaint within 30 days and each month after, if the investigation is still ongoing. Based on the results of that investigation suggest a finding to the Chief of Police. If the complaint is sustained the Chief will send the case to the officer's supervisor for a recommendation of discipline.

The Chief will review the entire case before making a final decision. The finding in the case will be one of the following four categories: - Sustained - Enough evidence exists to prove the complaint. - Not Sustained - The evidence neither proves nor disproves the complaint. - Unfounded - The incident either did not happen or the accused member was not involved. - Exonerated - The incident occurred but the accused member acted properly. You will be advised of the outcome of the investigation within 72 hours after disposition, including the discipline imposed.

4. How will I find out the results of the investigation?: A detective from the Internal Affairs Section will notify you within 72 hours after the disposition of your complaint, including the discipline imposed. You may also contact the office at any time during the investigation.

5. Will the Police Department really be fair when they investigate one of their own employees?: Yes, this question goes right to the heart of what professional law enforcement is all about. The department will not tolerate misconduct on the part of its employees. We realize that any tolerance of misconduct will lead to a breakdown of the trust you place in your police department.

6. How do I contact the Internal Affairs Section?

Call 410-268-9000 and ask for Internal Affairs.
Email Sgt. Ascione agascione@annapolis.gov
Send mail to Internal Affairs, Annapolis Police Department, 199 Taylor Avenue, Annapolis, MD 21401.
And you can file a complaint using the form on this website.

Internal Affairs Section.

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Police Explorers Post 199

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1. What is the Annapolis Youth Police Academy?: The Annapolis Youth Police Academy provides youths with an inside look at local law enforcement. The Academy, which meets for one week in June, is designed to inspire good citizenship through criminal justice education. This is a great opportunity for youths who are interested in pursuing a career in Law Enforcement.

2. What is the curriculum?: During the Academy, students will be introduced to the services that Law Enforcement provides to our community. Some of the training topics include:
- Crime Scene Investigation
- DUI Enforcement
- Firearm Tactics
- Patrol Tactics and Reality Based Scenarios
- SWAT and K-9 Demonstrations
- Traffic Stops
- Use of Force

All Classes will be taught by Police Officers and Department Personnel in their areas of expertise.

3. When is the Youth Academy?: The Academy Class will be held June 22-26, 2015. Students will need to arrive at 8:30 a.m. (0830) each morning. Class will be dismissed at 5 p.m. (1700). There will be an awards ceremony/open house on June 29th at 6:30 p.m. (1830 hours). All parents and family are encouraged to attend the awards ceremony.

4. Is there a fee?: The charge for the one week Youth Police Academy is $200. The fee will cover lunches for the week, an academy uniform, all police related equipment needed and a field trip/fun day. The payment is due with the completed application by June 1, 2015. Please make payment by check to the Annapolis Police Explorers Post 199, Inc (memo: Youth Camp). Drop off or mail the completed registration form and check to:
Annapolis Police Explorers
Attention: OFC. Ryan Thiel
199 Taylor Avenue
Annapolis, MD 21401

5. Who can attend?: All Applicants must be between the ages of 13 (must turn 14 by the end of the calendar year) and 18 years of age, be a person of upstanding character, who currently maintains at least a 2.0 grade point average, and has had no adverse contact with this or any other Police Agency. The Basic Youth Academy will be limited to 30 qualified applicants.

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Prepare Me Annapolis App

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1. Where can I get this app?: This app is available for download on apple devices through the Apple Store and android devices through the Google Play Store.

2. I can’t download this app on my iPad, but was told this was available on Apple products. How do I get it?: When attempting to download the app on the iPad, you may receive the message “There are no results for ‘Prepare Me Annapolis’". At the top, there is a menu bar that shows apps for ‘iPad Only’ and ‘iPhone Only’. You want to make sure the ‘iPhone Only’ option is checked.

3. When I open the traffic function and click on ‘Road Camera’s, some of the cameras are not functioning properly. What do I do?: Annapolis Emergency Management has no control over the functionality of the traffic cameras. This feed is taken directly from MD511, which is the states mobile website for traffic. If there is a continuous problem with one of the cameras, you can let our office know and we will notify MD511.

4. When/how does this app update?: Updates occur whenever a change is made to the app. Updates on your phone depend on personalized phone settings. Many times updates are automatic, however, you may choose to manually update the app.

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Transportation - Bike Commuter

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1. How will I save?: You can save money by eliminating income and payroll taxes on up to $240 per year (the amount of money provided for qualified bicycle commuting transportation fringe benefits).

2. How can I take advantage of the bicycling tax benefit?: Your employer must provide the benefit either through a bicycle voucher program or through direct cash reimbursement.
- If your employer purchases bicycle vouchers, you can take the vouchers to any dedicated bicycle shop or bicycle parking or storage location to redeem their value.
- If your employer chooses the cash reimbursement option, your employer will reimburse you for cash outlay costs associated with your monthly bicycle commute.
- The monthly maximum reimbursement of up to $20 comes to you from your employer.

3. How do I get my employer to sign up?: Find information on getting your employer to sign up.

4. How does the program work?: A qualified transportation fringe benefits program, also known as a Commuter Benefits program, works like other pre-tax plans such as dependent care and medical reimbursement, except it's much simpler. Commuter Benefits are exempt from the usual restrictions and reporting requirements that accompany other pre-tax programs allowed by the IRS. There are no plan filings or forms for the employer to fill out, no irrevocable elections and no mandatory enrollment dates. Commuter Benefits are not subject to the regulations governing cafeteria plans and cannot be offered as part of one, although the program can be offered in tandem with a cafeteria plan.

Employers can offer Commuter Benefits as a payroll deduction, a subsidized benefit, or a combination of the two.

5. How much do employers and employees save?: Employers and employees save all income and payroll taxes on the amount of money provided for qualified transportation fringe benefits for commuting. Up to $20 per month ($240 per year) can be provided tax-free for bike commuting. Tax savings allow employees to save in annual commuting costs, while employers save on Federal and State income taxes, Social Security (FICA) taxes paid by employers and employees, and unemployment, disability, workman’s compensation and retirement costs driven by salary.

6. Why would an employer offer a Commuter Benefits program?: Employers interested in tax savings, improved employee morale and recruitment, and reduced turnover are likely to offer Commuter Benefits. They have found that this program enhances their benefits package without increasing overall compensation costs. Commuter Benefits is extremely popular with employees, and is an effective way for firms to show their concern for the environment. Employers that provide Commuter Benefits have noted reduced employee stress, increased job satisfaction, improved on-time arrival and enhanced productivity. And, Commuter Benefits helps to keep an employer’s benefit package competitive.

7. Who can participate? Are any employers too large or too small for the program?: All types of employers, from single person offices to large businesses with multiple locations, and from every industry category in the private, public and non-profit sectors, have the option to offer the qualified transportation fringe benefit to their employees.

8. Do employers need to keep detailed records?: There are no special IRS reporting or complex record-keeping requirements for qualified transportation fringe benefits. W-2 or 1099 statements are not required, but if an employer wishes to report pre-tax deductions on their W-2s, box 14 can be used.

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Utility Billing

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1. How often will I get a utility bill?: Utilities are billed quarterly.

2. Who do I call if I have a question about my bill?: If you have questions, call
utility billing.

3. How can I change the name or address to which my bill is mailed?

To change the mailing address or to add a name to the bill, the property owner must provide written and personally signed authorization. Bring or mail a letter or our Change of Address form to:

City of Annapolis

160 Duke of Gloucester Street

Room 103

Annapolis, MD 21401

Fax: 410-263-7529.

Sorry, e-mails are not accepted. Utility accounts are maintained in the name of the property owner and charges are a lien against the property.

View the change of address form (PDF).

4. The water consumption on my bill was very high. What should I do?

Promptly call our office at 410-263-7953 and request a protest form. Fill out the top part and return the form prior to the due date on your bill to the Utility Billing office located at:

160 Duke of Gloucester Street

Room 103

Annapolis, MD 21401

Please include a $40 protest fee. You will be contacted by the Utility Billing office after an investigation by the Department of Public Works. If there has been an error in the meter read, we will adjust your bill and refund the $40 fee. The protect form will not be initiated until the $40 is paid in full. You can call to pay the protest fee via credit card and submit your form via email.

View utility billing contact information.

5. How can you read my water meter without removing the meter top?: Many of the water meters in the City are pro-read meters. The meter is read electronically with a wand that is tapped on the top of the meter. The meter cover is not disturbed.

The City is gradually converting all water meters to pro-read to increase efficiency and accuracy. Occasionally a meter is not read - usually due to a barrier that prevents access to the meter. At that time, we estimate the read based on historical usage. The next meter reading will account for the estimate.

6. How is my bill calculated?: Water meters are read quarterly. Water and sewer charges are calculated on the amount of water that has passed through your water meter since the last reading.

7. How are water and sewer rates calculated?: View the
water and sewer rates for Annapolis.

8. What are the residential refuse rates?: The rate is $274.00 per year, billed quarterly at $68.50.

9. What are the watershed restoration utility rates?: This is calculated on a combination of customer type and impervious coverage.
View the storm water utility rates.

10. How much is the bay restoration fee?: The fee is $15 per quarter for most residences. The fee is calculated at $15 per Equivalent Dwelling Unit (EDU) per quarter for all other non-exempt customers.

11. How much is the turn on/off fee?: It is $40 for each visit by the Department of Public Works from 8:30 a.m. - 4:30 p.m. on regularly scheduled water turn off days and until 3 p.m. other weekdays. Weekend and holiday turn-on service available for $125. For details and scheduling, contact utility billing.

12. How do I disconnect/reconnect my water service?

If you are selling your home, the water service does not get shut off. A “Real Property Transfer Form” must be submitted to the City, with the accompanying fee, in order to transfer property from one owner to another. This form is typically provided to the Finance Department by a title company, lawyer, and/or representative who is facilitating the property transfer. After the “Real Property Transfer Form” is submitted to Finance and all outstanding utility amounts are paid in full, the property transfer can move forward. Once the original deed is brought to the Finance Department for recording, the utility account will be transferred to the new owner. Fees are in accordance with the annually adopted City of Annapolis Fee Schedule.

Please call the Finance Office at 410-263-7853 to verify the fee amount.

Is there a fee to disconnect/reconnect your water service?

Yes, there is a fee. The fee must be paid in advance of the service and can be paid at the Finance Department. Fees are in accordance with the annually adopted City of Annapolis Fee Schedule. Please call the Finance Office at 410-263-7853 to verify the fee amount.

13. How much does a special reading cost.: A special reading costs $15. Contact utility billing for more information.

14. How do I obtain a lien certificate?: Lien certificates cost $35 plus require a special reading charge of $15. For more information,
contact utility billing.

15. Why do I have to pay the City for refuse collection when I don't put out any trash?

The residential refuse fee is charged for every dwelling unit. Multi-family buildings of 10 or more units which have made arrangements for private refuse collection may be exempt. Exemptions are possible for mixed use buildings with private refuse collection for the entire building.

Contact

utility billing for more information.

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Water Rate

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1. When will I see the full impact of the fee increases in my bill?: The full impact of the fee increase will not be experienced until your November 30, 2017 bills come out. Prior to that time, the increases will be phased in. For example, if your bill is for the period ending July 31st (May, June and July), then your bill will include 2 months at the old rates and 1 month at the new rates or 1/3 of the full impact. Assuming that your usage is constant, your bill would be roughly 30 percent higher than your previous quarterly bill.

2. How much more will I pay for sewer and water?: It depends on your customer type, meter size and usage. View the old and new water rates.

3. Why did the City need to raise the water and sewer rates?: The City’s water and sewer enterprise funds are supposed to be self-sustaining through rates that cover all operating, maintenance, financing and capital costs. Since 1999, during a time in which the average sewer rates for the 50 largest cities in the U.S. increased by more than 100 percent and the average water rates increased by more than 95 percent, the City's rates increased by 0 percent and 24 percent, respectively. As a result, the City’s General Fund has subsidized the water and sewer funds to the tune of several million dollars.

Also, the City is served by a water treatment plant that dates back to 1927 and has reached the end of its useful life. This is an extremely important issue as clean water is critical to every single resident and visitor in Annapolis. Public health, the economy, and our environment will be compromised if the City fails to properly care for its water and sewer systems.

The City must invest millions of dollars in its utilities infrastructure over the next 20 to 25 years in order to keep these resources viable. If these investments are not made the City runs the risk of experiencing major system failures such as water main breaks as experienced over the last few years by the City of Baltimore and the Washington Suburban Sanitary Commission. For more information on the water and sewer infrastructure in the U.S., visit the Liquid Assets website.

4. Are there alternate payment plans?: To discuss alternate payment plans, property owners can contact the Utilities Billing Office.

5. Why do customers with larger meters have to pay higher fees?: The size of a customer’s meter represents the potential demand that they can place on the water system. For example, a residential 5/8 inch meter can demand a relatively small amount of water from the system, whereas a 6 inch meter can demand significantly more water.

As a result, it costs more to maintain the water supply for a larger meter and it also costs significantly more to replace and maintain a larger meter. Imposing fixed charges by meter size is common industry practice and represents an equitable allocation of system costs.

6. Why are out-of-city customers charged so much more for water?: It costs more to deliver water and sewer services outside of the city and the out-of-city multipliers were set based on policy decisions.

7. Why do we need to spend so much money on a new water treatment plant?: The City’s water treatment plant dates back to 1927 and is at the end of its useful life. A detailed study was done to evaluate alternatives for upgrading the existing plant versus constructing a new plant. The study concluded that, based on a life cycle cost analysis, building a new plant is most cost effective.

The estimate for the new plant is in the range of 30 to 50 million dollars. This range is consistent with costs for other plants and major upgrade water treatment projects in the Mid-Atlantic region. The City is taking action to try and reduce the cost of the water plant to the greatest extent possible and will likely obtain low interest financing for the project through the Maryland Department of the Environment, which will significantly reduce the cost of borrowing funds to construct the new plant.

8. How do Annapolis' water and sewer rates compare to the rates in other cities and counties?: The rates are much closer to being in-line with other area municipalities. For example, the City’s combined rates for a typical residential customer will be slightly higher than the City of Rockville and the City of Salisbury, but lower than the City of Westminster.

9. Are there plans to increase the rates further in the future?: Only incremental increases (less than 5 percent) are expected in future years to cover the typical inflation and energy cost increases. These modest increases will help to eliminate the need for rate increases on par with those just adopted by the City by ensuring that revenues remain inline with system expenses.

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View this PDF document to learn about MAIL-IN VOTING

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▼ Police Department - File a Complaint

▼ Police Explorers Post 199

▼ Prepare Me Annapolis App

▼ Transportation - Bike Commuter

▼ Utility Billing

▼ Water Rate

Live Edit

▼
2023 Blue Angels FAQ

▼
Adequate Public Facilities

▼
ADU costs FAQ

▼
ADU FAQ

▼
Capital Facilities Assessment

▼
Central Purchasing Office

▼
City Constituents Services FAQs

▼
Conservancy Board

▼
Coronavirus FAQs

▼
Crime Victims & Witnesses - Sexual Assault

▼
Development Review and Zoning

▼
Elections

▼
Emergency Management

▼
Fire Department

▼
Fire Department - Ambulance Reports & Billing

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Fire Department - Home & Business Owner Questions

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Hillman Garage Info

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Human Relations Commission

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Human Resources

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Permits

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Police Department

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Police Department - File a Complaint

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Police Explorers Post 199

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Prepare Me Annapolis App

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Transportation - Bike Commuter

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Utility Billing

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Water Rate