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1. How can I get a copy of my ambulance report?

Please call the Annapolis Fire Department Headquarters at 410-263-7975 ext. 0 between the hours of 8:30 a.m. and 4:30 p.m. during normal business days. Please have ready the date of service and the location of the response. Once we have determined that we were the department who handled your call for assistance, you will be given direction of when your report will be ready for pick up at the Fire Department Headquarters.

You will also be advised of any applicable confidentiality requirements. Please be advised that due to ongoing investigations, some reports may not be immediately ready for release.

View the Fire Department's contact information.

2. Does the City of Annapolis charge a fee for ambulance services?

Yes, the Annapolis Fire Department charges a fee if you are transported via ambulance. If we respond to your call for assistance and you were not transported, there will be no fee.

You should receive a statement of services from our third party ambulance billing vendor. This will ask for your insurance information and a signature to bill your insurance company. If you provided the Emergency Medical Services (EMS) providers with the insurance information at the time of the call, you may not receive this statement.

3. Who do I call with ambulance billing questions?

The City of Annapolis uses a third party ambulance billing vendor, Digitech, and their customer service phone number for dates of service beginning December 1, 2022 is 833-856-2424.  Fax number for dates of service beginning December 1, 2022 is 833-689-5804.  Attorneys office using ChartSwap may access it for their requests.

For requests of dates of service prior to December 1, 2022 the prior number of 888-980-9296 and fax number of 614-987-2075.

For any dates use the mailing address of:
PO Box 782256
Philadelphia PA  19178-2256