Join the Maryland Small Business Development Center for a special FREE Retail Business Resiliency training series for retailers impacted by COVID-19.
In these highly interactive sessions – featuring proven strategies retailers around the nation are applying NOW – participants will explore essential business considerations and best practices for navigating uncertainty, including everyday operations, financials, safety, sales, marketing, and community.
As each session is designed to build upon earlier learnings, it is highly recommended that participants register for the whole series.
Session 1 - Mon. Sep.14,10:00 am – 12:00 pm - This Is Not Business as Usual
Session 2 - Wed. Sep. 16,10:00 am – 12:00 pm - What’s Now, and What’s Next, for Brick & Mortar Businesses
Session 3 - Mon. Sep. 21, 10:00 am – 12:00 pm - Staying Relevant: Customer Service Reimagined
Session 4 - Wed. Sep. 23,10:00 am – 12:00 pm - Agile Marketing and Engagement Strategies
Session 5 - Wed. Sep. 28, 10:00 am – 12:00 pm - Futurizing Your Business for Long-term Sustainability
Session 6 - Mon, Oct. 5, 10:00 am – 12:00 pm - Navigating Changing Health and Safety Guidelines with Confidence