Trouble Paying Your Bill

If you’re having trouble paying your capital facilities assessment bill, try some of the troubleshooting methods below:

  • For example, you should use this screen if you are trying to pay your utility bill.
  • Enter your account number in the format shown.
  • Tab to the Property Description field.
  • The Property Description may be different or may be expressed differently than your mailing address. Be sure to enter your Property Description exactly as it appears on your paper bill.
  • Abbreviate street types as shown on your bill.
  • Do not use punctuation unless it is printed on your paper bill as part of your property description.
  • Notice how your unit number (if you have one) is expressed on your paper bill and type it in the same way.