Looking for Answers?  Need to Report a Problem?

Introducing the new way to skip a phone call and use your mobile phone's messaging app to find answers to your questions.

  • Clog
  • Street Sweeping
  • Illicit Discharge
  • Metal Pickup
  • Agenda
  • Traffic Signs
  • Street Light
  • Sanitation, Missed, Bulk
  • Inlet
  • Parking
  • Runoff
  • Potholes
  • Stormwater
  • Tree
  • Water


Text 'Hi' or one of the phrases on the left to:

+1 443 227 4224

To quickly find the answers you're looking for or report an issue to the City.

Receive Alerts Via Text

Introducing a new system to receive notification via text message for refuse, recycling, and yard trim collections.  This will provide you changes in collection days, tips, and more.  We hope to add more categories so check back.

To Opt-in to receive these texts

  1. Text to:  91896
  2. In the message of the text, type the keyword next to your collection day.
    Group NameKeyword
    Monday Refuse Collection410Monday
    Tuesday Refuse Collection410Tuesday
    Thursday Refuse Collection410Thursday
    Friday Refuse Collection410Friday
  3. You will receive a text confirming the group you signed up for and asking to reply YES to verify opt-in.

To Opt-out:

Text STOP at any time to remove yourself from the notification list.

*Message and data rates may apply.  Check with your mobile phone carrier for more details. View terms and privacy information.

Msg & Data rates apply.  Msg frequency varies.  Text HELP for contact information.

Printable flyer are below.