Introducing the new way to skip a phone call and use your mobile phone's messaging app to find answers to your questions.
Sanitation, Missed, Bulk
Text 'Hi' or one of the phrases on the left to:
+1 443 227 4224
To quickly find the answers you're looking for or report an issue to the City.
Receive Alerts Via Text
Introducing a new system to receive notification via text message for refuse, recycling, and yard trim collections. This will provide you changes in collection days, tips, and more. We hope to add more categories so check back.
To Opt-in to receive these texts
Text to: 91896
In the message of the text, type the keyword next to your collection day.
Monday Refuse Collection
Tuesday Refuse Collection
Thursday Refuse Collection
Friday Refuse Collection
You will receive a text confirming the group you signed up for and asking to reply YES to verify opt-in.
Text STOP at any time to remove yourself from the notification list.