Trouble Viewing Utility Bill

  • Make sure you are on the screen you want. This screen is for payment of quarterly Utility Bills (water, sewer, bay restoration, refuse, and stormwater utility). Click here if you want to pay your annual Capital Facility Assessment bill.
  • Enter your account number in the format shown, six digits, a dash, then a 1 (one). No spaces.
  • Tab to the Service Address field.
  • The Service Address may be different or may be expressed differently than your mailing address. Be sure to enter your Service Address exactly as it appears on your paper bill.
  • Abbreviate street types such as ST, AVE, CT as shown on your bill.
  • Do not use punctuation unless it is printed on your paper bill as part of your service address.
  • Notice how your unit number (if you have one) is expressed on your paper bill and type it in the same way.