ADA Service - Para-Transit

The services below are provided for transit riders who are elderly (60 yrs old or older), and/or disabled. If you are visiting or are a new resident you have to apply for service. You are allowed 21 days to finish the steps involved in applying for service. You MAY ride at reduced fares and/or schedule Para-Transit pick ups during those 21 days. Listed below is all the information on how and where to apply for specialized services. Information about these services is also available in Large print formats and braille formats.

ANNAPOLIS TRANSIT REDUCED FARE PROGRAM

FOR SENIORS AND DISABLED PERSONS 

Effective May 2012

SENIOR CITIZENS

Senior citizens 60 years and older can ride for approximately one-half the regular fare on regular  bus service for a one-way trip.  The one way Senior Reduced Fare on local regular services is one-half the regular fare.  A senior citizen  Day, Weekly and Monthly Passes are also available for one-half of the regualr price of these passes.  These passes allow for unlimited rides on all regular bus routes.  For all Reduced Fare Program purchases, the customer must be able to prove that he or she is eligible as noted above.

Eligibility:

(a) Senior Reduced Fares:

Senior citizens (age 60 and over) must show:

  • any valid government issued photo ID with proof of age, OR
  • a Medicare card and any valid government issued photo ID

DISABLED

To ride Annapolis Transit services (excluding paratransit) with the Disability discount, the following is required:

  • a valid Annapolis Transit Reduced Fare Disability photo ID card, OR
  • a valid disability ID from another transit agency and any valid government issued photo ID, OR
  • for individuals UNDER age 60, and a Medicare card holder and any valid government issued photo ID

The one way Disabled Reduced Fare on local regular services is one-half the regular fare.  Reduced Day, Weekly and Monthly Passes are also available for one-half of the regualr price of these passes.  These passes allow for unlimited rides on all regular bus routes.  For all Reduced Fare Program purchases, the customer must be able to prove that he or she is eligible as noted above.

Annapolis Transit Senior Photo ID cards are no longer issued by Annapolis Department of Transportation.  Seniors (60 and over) may apply for a Maryland Photo Identification Card at any Maryland Motor Vehicle Administration Office. There is no fee.

For further information, email  ( fullerr@annapolis.gov ) or call the Reduced Fare Certification at 410 263 7964.  Office hours are Monday through Friday, 8:30 a.m. until 4:00 p.m.


Annapolis Transit allows Service Animals as well as portable oxygen tanks.


ANNAPOLIS TRANSIT PARA-TRANSIT PROGRAM

FOR SENIORS and DISABLED PERSONS

Updated October 2013

Para-transit is: 

  • a specialized
  • curb-to-curb service 
  • for people with disabilities 
  • who are not able to ride fixed-route public transportation, including lift-equipped buses
  • provided within three-quarters of a mile of any fixed-route service operated by ADOT
  • with a fare double the normal fare, click this link to visit the fares page of this website. Fares Page

The term "fixed-route" refers to Local Bus Routes operated by ADOT. The one-way cash fare for para-transit service is $4.00, double the regular fare of $2.00. 

Due to space limitations:

  •  we limit the number of people who may accompany you to no more than two (2) persons
  • If you are pre-registered for a Personal Care Attendant (PCA), only that individual is allowed to ride free of charge
  • other individual(s) pay the full current one-way passenger trip price of $4.00

Para-transit service is provided during normal transit operation hours. If you would like to: 

  • participate in ADOT's Paratransit program
  • learn more about eligibility requirements, and/or 
  • schedule a trip

Please call The Annapolis Department of Transportation at 410-263-7964, seven (7) days a week from 8:30 a.m. to 4:30 p.m. All reservations are accepted until the close of business the day prior to your trip. Para-transit does not provide same day trip requests.

Paratransit Guidelines

The PDF guide below will provide helpful information on all aspects of para-transit services provided by ADOT. Should you have questions about the program please call 410-263-7964.

Paratransit Guidelines-Updated Oct2013

Eligibility and Application

Disabled persons must submit an application and have it signed by a physician.

Appeals Process

If Para-transit service has been denied or suspended, you may choose to appeal the decision. The following information is available to learn more about the appeals process:

Eligibility Appeals Process

Suspension from Eligibility Appeals Process

Other Options

Travel to Anne Arundel Medical Center can be made via Annapolis Transit's Red and Purple Routes. For route information please Click Here.

The Annapolis Department of Transportation Non-Discrimination Policy

Annapolis Transit is committed to ensuring that no person is excluded from participation in or denied the benefits of the transit services Annapolis Transit offers. This policy is consistent with the requirements of Title VI of the 1964 Civil Rights Act. Additional information may be obtained from the Annapolis Department of Transportation.
If you believe you have been subjected to unequal treatment because of race, color, religion, sex. age, or national origin, then you have the right to file a formal complaint.
Complaints may be filed within one hundred-eighty (180) days following the date of the alleged discriminatory action. Complaints may be submitted by mail, telephone, or e-mail to:
Richard A. Newell, Director
Department of Transportation, City of Annapolis, 308 Chinquapin Round Road, Annapolis, MD 21401
              Phone: 1-410-263-7964               E-mail: RANewell@annapolis.gov