When City offices are closed, call our Public Works 24-hour emergency number at 410-224-2140.
WATER MAIN BREAKS: After large snow storms, water main breaks may occur. If you see large volumes of water flowing or bubbling down the street, it could be a water main break and should be reported immediately 410-263-7970 from 8:30 - 4:30 or after hours and weekends at 410-224-2140.
If your street is posted as an Emergency Snow Route, move your car off the route when a Level 2 or 3 emergency is declared. Park in your driveway if you have one. If you have no off-street parking available, the City may provide complimentary parking at City-owned lots during a Snow Emergency..
- PHASE I / LEVEL I (1" to 4" Snow fall) - Requires all vehicles on emergency snow routes to be equipped with all-season radials, snow tires or chains. We expect to make the emergency snow routes passable within 12 hours of the end of the snow fall, snow connector routes will be made passable within 24 hours of the end of the snow fall, and all other routes will be made passable within 36 hours of the end of the snow fall.
- PHASE II / LEVEL II (5" to 8" Snow fall) - Vehicular parking is banned on emergency snow routes; in advance of a Snow Emergency, residents will be directed to move their vehicles off Snow Emergency Routes to avoid towing and impound. We expect to make emergency snow routes passable within 24 hours of the end of the snow fall; Snow Connector Routes will be made passable within 36 hours of the end of the snow fall; all other routes will be made passable within 60 hours of the end of the snow fall.
- PHASE III / LEVEL III (9" to 14" Snow fall) - ALL vehicles will be prohibited from operating on any street within the corporate limits of Annapolis except snow equipment, emergency vehicles or others authorized by the Mayor. All previous restrictions prevail. Snow Emergency Routes will be made passable within 96 hours of the end of the snow fall, Snow Connector Routes will be made passable within 120 hours of the end of the snow fall, all other routes will be made passable within 144 hours of the end of the snow fall.
- PHASE IV / LEVEL IV (15" or more) - The City's Public Information Officer will advise the public regarding the sections of the City which Public Works crews are servicing and their approximate completion times through the City's website and other media outlets.
To determine if your street is included in the City of Annapolis Snow Removal Program, please check our City Street Listing.
During the Snow Season, we hope you’ll find these hints and information helpful: GENERAL: Every attempt is made to make streets “passable” for essential vehicle travel. Icing conditions are handled by applying deicing agents; however, thawing capabilities of salt are greatly diminished at temperatures below 20F.
SIDEWALK CLEARING: City Code, Section 14.24.010 requires the abutting property owner to clear the public sidewalk of snow and ice within 3 hours after the snow or sleet has stopped falling except when the snow or sleet stopped falling between 3 PM and 6 AM, then the snow/ice must be removed from the walk before 11 AM. Violation of this code requirement is subject to a $25.00 fine. Please lend a helping hand to any neighbors who may be physically or otherwise unable to clear sidewalks. (Never use fertilizer to melt ice and snow; the nitrogen and phosphorus in fertilizer can harm your local streams, groundwater and the Chesapeake Bay!)
GUARD AGAINST FLOODING: Uncover and clear area around fire hydrants and storm drain inlets. If snow melts and rainwater can’t flow away, it could cause street icing and basement flooding.