File a Complaint

The members of the Annapolis Police Department are committed to achieving professionalism in every facet of our operation and maintaining only the highest level of personal integrity. You can help the department by giving us the opportunity to answer your questions and investigate your complaints. Each member of the department shares this idea and it is the primary function of the Internal Affairs Section.

What is the Internal Affairs Section?

The Internal Affairs Section receives and investigates citizen's complaints. The officers of this unit also answer questions about police policy and procedure. The unit investigates complaints such as:

  • Excessive Force
  • Police Misconduct
  • Inadequate police service

How do I make a complaint?

We encourage you to make your complaint in person to a supervisor or a member of the Internal Affairs Section. However, we will accept complaints by mail, telephone or email. If you call the Internal Affairs Section, a detective will make an appointment with you, at your convenience, to take a sworn complaint.

OK, I made my complaint, what happens next?

A detective from the Internal Affairs Section will investigate your complaint. Based on the results of that investigation suggest a finding to the Chief of Police. If the complaint is sustained the Chief will send the case to the officer's supervisor for a recommendation of discipline.

The Chief will review the entire case before making a final decision. The finding in the case will be one of the following four categories:

  • SUSTAINED - Enough evidence exists to prove the complaint.
  • NOT SUSTAINED - The evidence neither proves nor disproves the complaint.
  • UNFOUNDED - The incident either did not happen or the accused member was not involved.
  • EXONERATED - The incident occurred but the accused member acted properly.

How will I find out the results of the investigation?

A detective from the Internal Affairs Section will notify you in writing of the outcome. You may also contact the office at any time during the investigation.

Will the Police Department really be fair when they investigate one of their own employees?

Yes, this question goes right to the heart of what professional law enforcement is all about. The department will not tolerate misconduct on the part of its employees. We realize that any tolerance of misconduct will lead to a breakdown of the trust you place in your police department.

How do I contact the Internal Affairs Section?

You can reach the Internal Affairs Section Monday through Friday from 8:00 am. to 4:00 pm. at:

Annapolis Police Department
Internal Affairs Section
199 Taylor Avenue
Annapolis, Maryland 21401

Voice 410-268-9000 ext. 7238
Fax 410-263-7867

Email: SSBaker@annapolis.gov