Utility Billing FAQ

Utility Billing Frequently Asked Questions

  • Where can I pay my bill?

  • How often will I get a utility bill?

  • Who do I call if I have a question about my bill?

  • How can I get a copy of my bill?

  • How can I change the name/address to which my bill is mailed?

  • The water consumption on my bill was very high. What should I do?

  • How can you read my water meter without removing the meter top?

  • How is my bill calculated?

  • Water and Sewer Rates

  • Residential Refuse

  • Stormwater Utility

  • Bay Restoration

  • Turn On/Off Fee

  • Special Reading

  • Lien Certificate

  • Why do I have to pay the City for refuse collection when I don't put out any trash?