Code Red - Emergency Telephone Notification System

CodeRed               

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The City of Annapolis in collaboration with Anne Arundel County has developed an emergency telephone notification system to contact residents and businesses quickly in the case of an emergency. Through the CodeRED system, the City can send out automated telephone messages quickly and efficiently in the event of an emergency. The brief message will provide information on the emergency situation and any important instructions.

CodeRED will be used solely at the City's direction for emergency and important information. The City respects residents' privacy and intends only to activate the system in true emergency situations, such as:

  • Security alerts
  • Hazardous chemical spill or release;
  • Missing persons;
  • Evacuations;
  • Water system concerns;
  • Hazardous weather;

The high-speed telephone calling system is capable of making several thousands calls per hour to traditional landline phones, cell phones and voice over internet protocol (VOIP) phones. CodeRED delivers messages to both answered phone lines and answering devices. The system allows the City to phone the entire community in two hours and the system also can target smaller geographic areas within the community for alerts that don't apply to everyone, such as a water boil order in a smaller area such as a neighborhood.

To ensure that your phone number is registered or to provide additional numbers, please submit your contact information. If you have difficulty entering your information through the website, please contact Office of Emergency Management at 410-216-9167 for assistance. There is no fee for the service or for adding additional phone numbers.

The CodeRED emergency telephone alert system is an additional measure of safety the City believes is important to protect the community. If electric power is interrupted, you may not be able to depend upon radio and TV. Even if you have power, CodeRED will probably be able to reach you with important information faster than TV and radio stations. If you receive a CodeRED message, you can tune your radio to WNAV, 1430AM and 99.9FM dial for further information and updates.

In order to identify an emergency phone call notification versus a general phone call notification, put the following phone numbers in your phone for Caller ID purposes:

Emergency: 1-866-419-5000
General: 1-855-969-4636

In some instances, you may miss the entirety of the message. You are able to call the phone number back and the message will be replayed to you for up to 24 hours.