Government > City Departments/Offices > Transportation > Specialized Transit/ADA Service

Paratransit is a specialized, curb-to-curb service for people with disabilities who are not able to ride fixed-route public transportation, including lift-equipped buses. Paratransit service is provided within three-quarters of a mile of any fixed-route service operated by Annapolis Transit.

The term "fixed-route" refers to Local Bus routes operated by Annapolis Transit. The one-way cash fare on paratransit service is double the regular fare. Due to space limitations, we limit the number of people who may accompany you to no more than two (2) persons. If you are pre-registered for a Personal Care Attendant (PCA), only that individual is allowed to ride free of charge; other individual(s) pay the full current one-way passenger trip price of $3.00.

Paratransit service is provided during the hours and days of the week Annapolis Transit fixed-route service operates. To participate in Annapolis Transit Paratransit program, learn more about eligibility requirements, and/or to schedule a trip, please call Annapolis Transit at 410-263-7964, seven (7) days a week from 8:30 a.m. to 4:00 p.m. All reservations are accepted until the close of business the day prior to your trip. Paratransit does not provide same day trip requests.

Paratransit Guidelines

The PDF guide below will provide helpful information on all aspects of paratransit services provided by Annapolis Transit. Should you have questions about the program please call 410-263-7964.

Paratransit Guidelines - Updated March 2011

Eligibility and Application

Disabled persons must submit an application and have it signed by a physician.

Appeals Process

If Paratransit service has been denied or suspended, you may choose to appeal the decision. The following information is available to learn more about the appeals process:

Eligibility Appeals Process

Suspension from Eligibility Appeals Process

Other Options

Travel to Anne Arundel Medical Center can be made via Annapolis Transit's Red and Gold routes as well as the Purple route after 7:00 pm and all day Sunday.